Connected car Repair Workshop

Boost efficiency, accuracy, and customer satisfaction with actionable insights tailored for your independent automotive workshops.

Workshop Manager

Diagnose Smarter, Repair Faster

Why Connected Car Data
Lack of Digitalization

58% of Independent Workshops​ would like further support with digitalization. Particularly smaller workshops with up to five employees (63%) and six to ten employees (70%).

Access real-time vehicle data to optimize scheduling, reduce downtime, and improve repair accuracy. Streamline operations and deliver faster, more reliable service to boost efficiency and customer satisfaction.

Empower Your Workshop with Advanced Data Solution​s

Key Benefits

Hardware Free

No need for manual installations. Access telematics data online with just a few clicks! Save on hardware and installation fees.

Instant Diagnostics

Minimize downtime with immediate fault code insights and support your customers directly.

Predictive analytics

Stay ahead of issues before they become costly repairs. Create a long-term customer journey.

Enhanced planning

Prepare tools, parts, and technicians in advance with live vehicle data. Provide faster service times and reduced costs.

Optimized Workshop Flow

in cooperation with Hochschule Mannheim

Students from the Hochschule Mannheim built apps based on in-vehicle OEM data provided via Caruso. There are tons of cases how standardized in-vehicle data can improve workshops.

Workshops can offer:
• Improved Customer Experience
• Better Planning and Execution based on In-Vehicle Data
• Detecting Potential Issues beforehand
• Preordering spare parts

Customers benefit from:
• Simplified Booking
• Faster and Shorter Maintenance and
• Repair Cycles
• Direct Response and Feedback
• Providing Specific Car Information without Technical Knowledge

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For Whom

Unlock the Full Potential of Your Workshop

Workshop Manager handshake
Workshop Manager

Optimize scheduling, reduce downtime, and improve repair accuracy. Make your workshop future proof and boost customer satisfaction.

Workshop Employee
Workshop Employee

Instant access to live vehicle data helps identify issues early, schedule repairs efficiently, and reduce customer wait times. Stay proactive, minimize stress, and deliver faster, more reliable service.

Workshop Concept Manager
Concept Manager

Boost your workshop network with real-time car data to optimize maintenance planning, reduce downtime, and enhance service quality. Be one step a head with data driven insights.

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Top Workshop Connected Car Use Cases

More Insights, Customer satisfaction
Warning Sign

Vehicle Health

Gain instant insights into your customers vehicles’ health with real-time telematic data. Address issues like diagnostic trouble codes and warning lights to keep your workshop ahead of repairs and boost customer trust.

Details

Data Items:
• Battery Status
• Indicator Light
• Tire Pressure
• DTCs
Connected Car

Remote Diagnostics

Diagnose vehicle issues remotely using standardized data from multiple brands. Save time, reduce manual inspections, and optimize workshop efficiency with precise, real-time error detection.

Details

Data Items:
• Check Control Messages
• DTCs
• ECUs
• Time Stamp
Car Wrench

Next Service

Stay on top of maintenance schedules with automated “First Notification of Service” alerts. Plan ahead, streamline bookings, and attract fleet customers by offering proactive service reminders.

Details

Data Items:
• Condition Based Services
• DTCs
• Check Control Messages
• Mileage
Car Wheel

Vehicle Status

Monitor vehicle status, including lock states, mileage, and battery health, with a single click. Enhance workshop preparedness and customer satisfaction by accessing critical data before vehicles arrive.

Details

Data Items:
• Mileage
• Time stamp
• Next Service
• Error Codes
caruso_logo_white

Any Questions?

We would be happy to hear from you.

Head Office

Edmund-Rumpler-Straße 5
51149 Köln
Germany

Legal Entity

Steinheilstraße 10
85737 Ismaning
Germany