Revolutionizing Roadside Assistance
Deliver faster, smarter, and more efficient roadside support through connected car data.
Faster, Smarter Support with
Real-Time Vehicle Insights
How Our Data Transforms Roadside Assistance
CARUSO’s roadside assistance data solutions empower service providers to deliver faster, more accurate support. By leveraging connected vehicle data, you can enhance customer experiences, reduce response times, and ensure optimal resource utilization.
Key Capabilities
Real-Time Vehicle Diagnostics
Access live data to pinpoint issues such as engine faults, battery health, or tire pressure. Reduce diagnosis time and arrive at the scene prepared with the right tools.
Precise Geolocation
Use vehicle data to locate stranded vehicles with pinpoint accuracy. Optimize dispatch routes for faster response times and reduced operational costs.
Consent-Driven Data Sharing
Ensure compliance with privacy regulations through transparent consent mechanisms. Build trust with customers by prioritizing data security.
Seamless Integration
Easily integrable into your solution. With our standardized API, we handle all updates and changes from the OEMs.
Rapidly solved Car Break Down
in Cooperation with Hochschule Mannheim
If a car stops in middle of the highway, the last thing the driver needs is to wait hours to get help. The “Help my Car App” provides roadside assistance by informing the assistance operator of the automobile club about in-vehicle data in advance. With such information, decisions can be made before the mechanic arrives at the scene. For example which spare parts are needed, whether the car must be towed or in which case a rental car can be provided.
Used Data Items: Basic Vehicle Data, Check Control Message, Condition Based Services, Geolocation…
Use Cases
Breakdown Recovery
Quickly identify battery failures or engine issues using live diagnostics. Dispatch appropriately equipped teams, saving time and reducing costs.
Easy Accident Support
Use crash data to assess the severity of the incident and dispatch emergency services if needed. Provide insurers with comprehensive accident reports for faster claims processing.
Proactive Maintenance Notifications
Monitor vehicle health to provide early warnings for potential breakdowns. Offer preventative roadside assistance programs for loyal customers.
Why choose CARUSO for
Roadside Assistance Data
- Faster Response Times: Reduce arrival delays with real-time data and efficient dispatching.
- Increased Customer Satisfaction: Provide transparent updates and faster resolutions to stranded drivers.
- Operational Efficiency: Reduce costs by optimizing resource allocation and dispatching the right tools for the job.
- Scalable Solutions: Whether you're a small roadside provider or a national network, our data solutions grow with your needs.
- Regulatory Compliance: Stay ahead of GDPR and other data protection requirements with built-in consent management.
